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ISO 20000-1 Documentation Toolkit - ucstoolkit
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ISO 20000-1 Documentation Toolkit

$399.00 $329.00

Shipping calculated at checkout.

Achieve ISO 20000 compliance effortlessly with our comprehensive ISO 20000 toolkit. Designed for organizations of any size, this ready-to-use package includes templates, procedures, and manuals to streamline your IT service management system certification process and save valuable time.

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Vendor: ucstoolkitSKU: ISO20000-1IMSN/A
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What's included in our ISO 20000 toolkit?

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  • ✔
    Ready-to-use documents
  • ✔
    All the required policies, manual, procedures and templates as per the requirements of ISO/IEC 20000-1:2018 Service Management System Standard.
  • ✔
    60+ template documents – including policies, procedures, manual, templates, and presentations.
  • ✔
    Standard copy and checklist.
  • ✔
    Instructions to use.
No email required

Lifetime Email Support

Get the peace of mind you deserve with lifetime email support from our experts.

Direct Delivery By Email

Get instant access to your ISO Certification Toolkit with direct delivery straight to your email inbox.

Created By Experts

Trust in the expertise of our certified professionals who have created our ISO Certification Toolkit to help simplify the certification process.

Easy To Understand

Say goodbye to confusing jargon and hello to an easy-to-understand and simple-to-use toolkit that will guide you through the certification process.

In what format are the documents provided, and how are they delivered?

The documents are provided in digital formats, including Word and Excel files. They are available for download immediately after completing the payment process.

What support is available upon purchasing the toolkit?

Purchasers receive lifetime unlimited email support from expert consultants to assist with any queries or guidance needed during implementation.

Can the toolkit help us pass a certification audit?

Absolutely. The toolkit provides all the necessary documentation and guidance to prepare for certification audits, reducing the likelihood of non-conformities.

Can I edit the templates and documents?

Absolutely. All documents are editable and can be tailored to align with your organization's specific processes and requirements.

Are these documents up-to-date with current standards?

Yes. We keep a close eye on changes to international standards and update our toolkits as needed, ensuring you always have the latest, most accurate documentation recognized by accrediting bodies.

Are the documents compatible with standard software applications?

Yes, all documentation toolkits are created using Microsoft Office applications, ensuring compatibility and ease of editing with the latest versions of Microsoft Word and Excel.

Description

Product Type: Digital

File Type: MS Word File and MS Excel File

Number of documents: +60

 

UCS toolkit store offers readymade documents that covers the requirements of ISO standards, the documents are ready to be used by any organization by following the instructions of use. The documents are designed and created by professional consultants.

The documents do not require any further customization or edition, it is as per the ISO standard requirements and best practices in respect of design and process.

We provide continuous online support to all our clients.

 

Included Documents in the Product

 

Context of the organization:

Standard copy

Implementation manual

Context of the organization

Leadership:

  • 1-Information Security Policy.docx

  • 2-Service Management System Policy.docx

  • 3-Release and Deployment Policy.docx

  • 4-Change Management Policy.docx

  • Roles and responsibilities

Planning:

  • IT Service Management Plan.docx
  • Risk register
  • Objectives

Support:

  • Training material
  • Competency Matrix.xlsx
  • Document Creation_ Change Request.xlsx
  • Documents and Records Control Process.docx
  • Interested Parties and Communication Register.docx
  • Master list of documents.docx
  • Training and awareness plan.docx

Operations:

  • 1-Configuration Management Process.docx

  • 2-Business Relationship Management Process.docx

  • 3-Service Level Management Process.docx

  • 4-Supplier Management Process.docx

  • 5-Demand Management Process.docx

  • 6-Capacity Management Process.docx

  • 7-Service Design and Transition Process.docx

  • 8-Release and Deployment Management Process.docx

  • 9-Incident Management Process.docx

  • 10-Service Request Management Process.docx

  • 11-Problem Management Process.docx

  • 12-Availability Management Process.docx

  • 13-IT Service Continuity Management Process.docx

  • 14-Change Management Process.docx

  • 15-Service Catalog Management Process.docx

  • 16-Asset Management Process.docx

  • BIA Template.xlsx

  • Business Continuity Plan.docx

  • Business Continuity Test Report.doc

  • Disaster recovery plan.docx

  • Appendix-List of processes operated by third parties.xlsx

  • Appendix-List of services.xlsx

  • Appendix-Service Catalog.xlsx

  • Assets Register.xlsx

  • Business Case

  • Capacity Management Forecast.docx

  • Change Request

  • Problem and incident template.docx

  • Project Plan

  • Release Request

  • service-level-agreement.docx

Performance Evaluation:

  • Audit plan.docx
  • Internal audit procedure.docx
  • Internal audit report.docx
  • ISO 20000-1 checklist.xlsx
  • MRM Report.docx
  • Service Performance Report.xlsx
  • Service Report.xlsx
  • Yearly internal audit plan.docx

Improvements:

  • Corrective action report.docx
  • NC & CAP procedure.docx

 

Simply click “Buy now” to start the process. Once you have completed your payment, the toolkit will be available to download.

Please ensure to use a valid email address.

Custom Product Request

We can create any ISO documentation toolkit or training material as per your request from our expert team. Contact us and share your inquiry details. Our team will get in touch with you within 24 hours.

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ISO 20000-1 Documentation Toolkit

$399.00 $329.00
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